Door to Door, which is based in Seattle, claims to have "revolutionized the self-storage industry" when it opened in 1996 and introduced the world to portable, containerized storage. When reading between the lines of what is written by the company on the website, you might notice that Door to Door feels it set the standard for the portable storage container industry, and it might feel slighted about not getting as much of the glory as some of its competitors do.
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Door to Door went into bankruptcy while my containers were in transit from Austin, TX to Sacramento, CA. There was NO communication from them as to where my containers were and WHO would deliver them. I googled them to find out what the heck happened to them.......no one would respond to emails or phone calls. I spent 6 weeks tracking them down and finding out that UHaul had bought them out of bankruptcy! I had to physically walk the UHaul container yard to FIND my containers. This was the WORST moving experience ever imagined.
The locations are limited and the age of the containers and fleet is not clear. "Some containers are new and some are older," says a customer service representative of the containers, who refrained from answering about the fleet age. But the company is operating a little more than 20 years and markets itself as constantly updating its offerings. I would imagine that includes the trucks and even the forklifts and not just the containers.
I was put in dangerous areas going to door to door and it is not safe. Outside all day long (depends where you live) I live in FL so it was brutal. Work 6 out of 7 days a week. When you get out of your training period you are ordered to "walk" with new recruits, but by doing so when you go and show them how to sell while they are supposed to watch, no talk or do anything, you have to split your entire sale 50%... with the person you are teaching. Commission is a horrible percentage of the total value of what you are selling (only 150$ for a 1,600$ system.) You get 150 working alone and walking with someone you have to split the commission. A promotion is not really a promotion. They promote you as a team leader but you are not allowed to walk and makes sales only assist over the phone to make sales and make less money with more responsibility.
For those homes with hard water, a salt-based softener can mitigate the effects. However, these systems are limited in that they do not provide any removal or filtration of chemical contaminants. Many people find a water conditioner to be superior to a softener because a conditioner requires no salt, no backwashing, no electricity, and no maintenance.
In addition, my parents are moving from Fort Lee, NJ to Ridgefield Park, NJ, so I'll write about the company's local move services too. I tried to order the moving containers during busy season for movers (late spring to early summer). I tried to complete the order and later cancel it, but it didn't quite work out with Door to Door. (More on this later) Still, by keeping the particulars of the move roughly the same for each order, I've made it possible for you to easily compare.