Fiberglass air filters are very thin and they have a simple flat panel surface for trapping particles from the air. They were originally developed to protect your heating and air conditioning equipment, not to improve your indoor air quality. They can often be purchased for less than $1 apiece. Unfortunately, they remove less than 10% of the air pollutants from your home. They have a MERV rating between 1 and 4.
For those on private well water, like my family, the situation can be even more problematic. Wells are often the source of water contaminated with modern agricultural products including fertilizers, glyphosate-based herbicides like Roundup and pesticides. It can also contain high levels of bacteria such as E-coli, can have excess calcium and magnesium contributing to hard water, rust that discolors laundry and bathrooms, and be very toxic with heavy metals such as arsenic, mercury and more.
Update 04/28/2018: This is actually an old update, but this video wasn't getting much traction at the time, so I didn't feel the need to provide one. The Enbridge Obundsman reached out to me to get more details of the case. After I discussed everything with them, they said they would perform and investigation and get back to me. After about a week, they called me back and said the investigation would be performed internally from here on out. They gave me no details of of what happened or if any changes are being made. I am under the impression that they changed absolutely nothing. I informed them that there are many other cases of the same type of fraud as many other victims have reached out to me in a similar situation. They said due to privacy reasons, they cannot discuss the cases with those customers and everything is dealt with on a case-by-case basis. It makes no sense to me why they would deal with something as serious as fraud on a case-by-case basis. It should be taken a whole and if there are multiple cases of fraud, then the company should be banned billing through Enbridge. Due to Enbridge not taking any action, they are essentially helping this company commit fraud. I hope this video can shine some light on the many victims falling prey to this scam and changes will be made in the future.

8p this past saturday this dude in his mid 20s came to my door selling something similar. he led on that he represented (was subbed for) the utility company. he kept insisting that he needed to see my water shutoff valve and he had something that would save me a lot of money (more money than i actually pay in water consumption!). i kept letting him talk just to shoot down his bullshit circle talking, it was more amusing for me to troll his nonsense and keep him in the cold while wasting both our times. definitely didn't let him in. interesting how others also agree this was bullshit, yet sad to know others fall for this.


For selfish reasons, I was a bit relieved I did not have to give Door to Door my credit card number. If I failed to cancel the order at least a week before the scheduled drop-off date, I would have been charged. Yikes. If you cancel within that seven-day-prior period, you forfeit your deposit. If you cancel when the driver arrives at the initial location, you give up the deposit and delivery fee. Ouch. In fact, the FAQ on the site suggests you give as much notice as possible if you are canceling. Some competitors, however, allow people to cancel up to 24 hours in advance for a full refund.
Update 04/28/2018: This is actually an old update, but this video wasn't getting much traction at the time, so I didn't feel the need to provide one. The Enbridge Obundsman reached out to me to get more details of the case. After I discussed everything with them, they said they would perform and investigation and get back to me. After about a week, they called me back and said the investigation would be performed internally from here on out. They gave me no details of of what happened or if any changes are being made. I am under the impression that they changed absolutely nothing. I informed them that there are many other cases of the same type of fraud as many other victims have reached out to me in a similar situation. They said due to privacy reasons, they cannot discuss the cases with those customers and everything is dealt with on a case-by-case basis. It makes no sense to me why they would deal with something as serious as fraud on a case-by-case basis. It should be taken a whole and if there are multiple cases of fraud, then the company should be banned billing through Enbridge. Due to Enbridge not taking any action, they are essentially helping this company commit fraud. I hope this video can shine some light on the many victims falling prey to this scam and changes will be made in the future.
In addition, I asked outright about Kissimmee, which is considered Orlando because of its vicinity. And the customer service rep said moving services were not available for that zip code either. This is even crazier to me because Orlando is a popular destination, especially with young people. And it is one of four cities in Florida that Door to Door claims to serve. Then, there are also colleges that the company serves for students who are moving from dorm to dorm. Even with all those covered areas and living and moving to major metropolitan areas, I was not able to make even a fake move with Door to Door. It's a small group that can actually use these services.
"The day of move in Boston was particularly crazy because the city had closed off our street for major construction. Door-to-door worked with me on the phone to help notify the driver and then he did some voodoo magic getting those pods from his truck that was parked on a neighboring side street that was one way the wrong way and to our front door… Mad props to these guys and their drivers."
The website indicates that Door to Door can help people move in Jacksonville, Miami, Orlando, and Tampa, Fla. I thought things might be different for storage, so I tried to get a quote for storage in the Kissimmee zip code and I kept getting stalled. There was no message indicating whether the day was booked or the area was not among those served. But I could not get any date I had chosen through May and June. I feel kind of rejected to be honest. It's as if I went on a blind date, the guy saw me, and ran out without introducing himself. Now, I'm sitting at the table all by lonesome with a single red rose. It's kind of pathetic. Nonetheless, I have no prices to report.
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