I don't want to harp on the issue of whether wood is sturdy enough. Much like other portable storage companies, Door to Door offers mostly wood containers and a weatherproof cover. Many reviewers had no issue with this fact. But a couple of the ones on Yelp mentioned warping and dents, nothing major. And it sounded as though Door to Door responded to fix problems that rested on its shoulders. But if protecting your stuff is of the utmost importance, then you might be more inclined to pick a metal container over a wood one. It's a matter of preference and priorities. In the case of Door to Door, which seems to put all the responsibility on the shoulders of the customer when it comes to the care of the stuff held in the container (read the terms and services) and has no visible insurance plans on the website, the type of container may be elevated in importance.
One of the draws to Door to Door - besides the colorful, cartoonish characters greeting visitors to the website - is the blog. It is chock full of useful information about travel to some of the cities it serves, spring cleaning tips, and even antiquing in various cities. I would read it without having to make a move. Seriously. Still, despite its pioneering history, the company only serves a limited public because of the limitations of its geography.
I have no prices to ponder. But I did check out online reviews of the storage and moving options the company offers. Door to Door has three out of five stars on Yelp. Many of the most recent reviewers ultimately chose Door to Door because the price was significantly cheaper among the portable storage container companies. However, many had mixed feelings about the customer experience when discussing the move and storage, so the question of value is up in the air.
There is absolutely no mention of insurance on the website. I even read the customer documents and saw nothing about it. This doesn't mean there is no insurance option. I just did not get to go through with the reservation process, so it's entirely possible you can purchase insurance with Door to Door. But most competitors at least offer some information about insurance - at the very least whether it's available - on the website, so it does not bode well.
One of the benefits of working with a smaller company that doesn't have a port in every city is that you should be able to get in touch more easily and get more attention. I did not have this experience, especially since I could not even follow through on the reservation process. But smaller companies tend to work harder to make customers happy as a means of competing with the big boys. Also, this company seems to be localized in each of the geographic areas it does serve, which indicates it knows each zone well. That comes in handy when navigating streets on moving day and offering tips to clients.
They advertise that they will be compensating a $52,000 Base Salary plus commission after hiring. All of a sudden everyone is excited about their base check every week until they bring you into orientation and tell you that you have to pass a test. After then until you are eligible for the base salary. You have to make five door to door sales and you are dropped off in in the middle of South Phoenix by yourself with... no help. Keep in mind that this is in the Arizona heat and they do not pick you up until 8:00 pm. These people are nothing but scam artists and have you working like dogs. YOU WILL HAVE NO LIFE!!! and the best part is that do not pay you for any training. People please do not waist your time. I have a college education and understand that when an employer tells you that you are going to be compensated a $52,000 salary they do not place stipulations thereafter. They are nothing but crooks.
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